"Domino's Pizza in 30 Minutes or Free of Charge" terms of condition

  • 4 pizzas or more are considered as a batch order and not in the scope of "Domino's Pizza in 30 Minutes or Free of Charge" guarantee.


  • If the order is delivered after the 30 minute period, Domino's Pizza's liability is 29,90 TL (tax included).


  • A discount of 29,90 TL (tax included) will be processed.

  • Example: If an order of 32 TL value is delivered in more than 30 minutes, only 2,10 TL is to paid.

  • If the order value is less than 29,90 TL (tax included), then no extra fee is paid by the customer or by Domino's Pizza.

  • Example: If an order of 22 TL is delivered is more than 30 minutes, nothing is to be paid.

  • The 30 minute service guarantee in valid within servise limits.


  • Domino’s Pizza does not impose a penalty on delivery personnel for late deliveries.


  • The 30 minute guarantee is not valid unsuitable operational conditions. This condition is communicated after the order is placed by the customer.


  • Domino’s Pizza holds the right to annul its service guarantee without notice.


  • The 30 minute guarantee is not valid for promotion days specific to the restaurant and not applicable on Yemeksepeti.com, and for bad weather conditions.


  • During operational difficulties service guarantee may be temporarily called in.


  • If the delivery time specified in the restaurant page is more than 30 minutes, then there is no free of charge service guarantee.


  • If your order needs to be redirected to another Domino's restaurant, 30 minutes guarantee is going to start when your order is accepted by them.


  • For orders which are placed from hospitals, 30 minutes delivery guarantee time stops when the courier reaches the information desk.